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Log In to LinkB5 or Reset Your Password
Password Requirements
Your password must include:
- At least 14 characters
- At least 1 uppercase letter
- At least 1 lower case letter
- At least 1 number
- At least 1 special character (examples: #$&!)
Your password will expire every 42 days, and you CANNOT re-use a previous password.
Steps to Log in For the First Time:
- Find your invitation email. Click on the link.
- Create your password. Type your password into the first box. Re-type the same password into the second box. To see your password while typing, click on the “eyeball” icon.
- Click on “Submit.”
Steps to Log in:
- Go to the LinkB5 website: www.linkb5.virginia.edu
- Enter your email address that receives LinkB5 emails. This is the email that received your login invitation.
- Enter your password.
- To see your password while typing, click on the “eyeball” icon.
- Click on “Login”.
Steps to Re-Set a Forgotten Password:
- Go to the LinkB5 website: www.linkb5.virginia.edu.
- Click on “Forgot Password”.
- Enter your email address that receives LinkB5 emails. This is the email that received your login invitation.
- Click on “Submit”. You will receive a confirmation message.
- Check your email for a link to reset your password.
- Click on the link to reset your password.
- Create your new password using the requirements on the first page of this guide.
- To see your password while typing, click on the “eyeball” icon.
Steps to Re-Set an Expiring Password:
Your password will expire every 42 days. You will see a banner at the top of your Dashboard 7 days before your password expires.
To re-set your password:
- Click on “change your password” in the banner.
- Re-set your password using the requirements on the first page of this guide.
Troubleshooting:
If you are having trouble logging in, we recommend:
- Use Google Chrome as your web browser.
- If you are on a mobile device, turn the phone sideways to see all available buttons.
- If possible, use a computer or laptop.
- Contact your school's ITS department if you are staff at a public school. Some schools have strict firewalls that may be preventing you from accessing LinkB5.
- Clear your browser history (instructions here).
- Use the "forgot password" option on the log in page rather than the "change password" option.
Need Technical Help? Contact LinkB5 Support Team
- Live Chat: Available on the LinkB5 website
- Phone: 1-833-554-6525
- Email: linkb5support@virginia.edu
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